FAQ

Questions? We’ve got answers!

How many words are your blog posts?

We average around 800 words per blog post. We break big themes into smaller portions during our research and ideation. This lets us cover each facet of a topic deeply, which increases each blog post’s usefulness to your readers.

What if I have ideas I want you to write about?

We want to hear them! You’ll have a chance to submit those during onboarding and throughout our time together.

What level of effort do you put into search engine optimization (SEO)?

We approach SEO from a strategic level and also in every piece we write for you. When you first join SaaSpirin, we download the current keyword terms your website ranks for. This lets us see where there may be gaps in your existing content, so we can recommend topics that will help you target terms you're not already ranking for. Then, we assign a keyword to each piece we write for you. Our editor confirms that the writer has used the term in important spots like the headline, subheadings, and body text. We make sure we link to other related material on your site, and we also link out to authoritative sources on the topic from each piece. While there are many other factors that can contribute to the performance of your website, these activities provide a solid foundation in the content we produce for you.

What industries or topics are your writers familiar with?

Our writers come from very diverse backgrounds. We have people with experience writing for finance/fintech, healthcare, pharmaceuticals, software development, digital marketing, sales and prospecting tools, IT/technology solutions, cryptocurrency, product reviews, affiliate marketing, edtech, project management platforms, feedback tools, design tools, HR and employee engagement tech, and many more. If you'd like to know more about our writers' experience in your niche, drop us a line.

Could you produce product comparison blog posts?

We can if the product information is easily available to our writers. Several of them are experienced in writing product comparison articles. However, we would want guidance from you on which products to compare and potential sources of information.

How will you submit the content to us?

We’ll set up a Google Drive folder for you and submit each in a Google Doc. We use software tools to manage our team’s production, and you will receive notifications as work progresses.

How many revisions will you provide?

As many as you wish. Our onboarding process gives our writers a deep-dive into your content goals and preferences, so we expect to hit it off from the start. But of course your feedback is welcome at any point.

Do you upload the blog posts to our blog for us?

This is not included in our standard packages at the moment, but we would be happy to discuss adding this option for you. Our goal is to streamline blog management for you as much as possible.

How does your trial work?

Your first month with us is a trial period that you can use to make sure our team is a good fit for you. All you have to do is create an account with your name and email address. Next, we’ll email you your onboarding form. Once we have that information, we’ll send you an invoice and get to work for you. If you’re not satisfied with our work, we’ll promptly refund that invoice.

Is there a contract?

We don’t have a contract requiring you to commit to a specific length of time. Instead, you prepay each month for the work we send you. You will be billed on a monthly basis, like a subscription, and you are free to cancel your service at any time.

How does the satisfaction guarantee work?

If you’re unhappy with the content we send you, let us know. It’s always up to you whether you want us to revise a piece or refund the cost. If the latter, we will refund the cost without delay.

Who is my point of contact at SaaSpirin?

A content coordinator will oversee the work we do for you at SaaSpirin. They will notify you when content is ready for review and check in periodically to gather feedback. You will be given their email address during the onboarding process, and you can reach out to them at any time.

Can I get a discount if I provide the images or another component?

We don’t offer further discounts, as our prices are already cut very deeply. That said, we want to make sure you’re happy, so let us know if you have thoughts about how we can serve you better anytime.

Can you write other things like ebooks, landing pages, or website copy?

The basic building block for your content strategy is your blog. However, successful content marketing makes use of many types of content. Please let your strategist know if you’d like to work with us on other forms of content, too.

Can I have a kickoff call?

We don’t schedule team calls with our clients. We realize that’s not the norm. But we are confident that an async onboarding and communication process can benefit everyone, when done right.

We’ve all worked at agencies that plan a kickoff call and ongoing regular calls. However, there are two reasons that calls are inefficient (ineffective, even) when it comes to producing great content:

  1. You’re still going to need to fill out some kind of questionnaire;
  2. The team still has to do the same amount of research whether you talk or not; and
  3. Information gathered during calls rarely makes its way to a spot where everyone else working on the account can see it.

Our strategists immerse themselves in your industry to propose a roadmap and content topics, and we collect information so all the team can access it. If you wish to provide input, you’ll have a chance at several key stages.
We have found a balance that lets us create impactful content without taking up a lot of your time.

What sort of clients do well with the SaaSpirin model?

Our clients come from a variety of industries within SaaS, but there are a few common traits that we’ve noticed.

  • You’re a small company that believes in content marketing but doesn’t have a big budget to spend.
  • You understand that content is an asset that must be cultivated over time, but you don’t want to put the hours into it yourself.
  • You may have tried freelancers or low-cost content agencies but were not happy with the quality.